Thursday, March 21, 2024

Who Needs SAP Analytics Cloud Report Broadcasting?

One of the first principles of customer relationship management is to give the customer not just what they want, but how they want it. For example, if you are offering customer notifications, you probably give the customer the option of receiving those notifications by email, by text, or even by recorded telephone message. What is convenient for the vendor is not as important as what is most useful to the customer.

It is much the same with SAP Analytics Cloud report broadcasting. Different recipients have different needs. Brilliant analytics based on up-to-the-minute data may not make the intended impact if the intended audience does not see the information until they are able to log in to SAP Analytics Cloud.

APOS Web Intelligence Migrator Use Case - Telecom

Reaching the Widest Possible Audience with Your Analytics

APOS Publisher for Cloud report broadcasting uses the “push” communications concept, which places information into the daily workflow of recipients in the format that is most useful to them. Typically that means an email sent at a regular and expected time with an image embedded and/or file attached. The attached file could be an Excel spreadsheet, which the recipients can open and perform their own analytic operations, or it could be a PowerPoint presentation, which the recipients can use to present information to a group.

Here is who needs SAP Analytics Cloud report broadcasting:

Executives
IT strategists
Field personnel
Suppliers & customers
Sales teams
Store managers

APOS Publisher for Cloud

Here are just a few APOS Publisher for Cloud features that widen and focus the audience for your report broadcasting:

Filters and Variables
Not all recipients need the same information, or are entitled to the same information. Use filters and variables to tailor stories to the rights and needs of recipients.
External Recipients
Report broadcasting can also reach beyond the boundaries of SAP Analytics Cloud to non-SAC users such as customers, partners and suppliers.
Consolidation of Multiple Reports
Provide all the information a particular audience requires in a single broadcast.
Widget-Level Broadcasting
Selectively burst report components to focus your audience’s attention.
Conditional Broadcasting
Report broadcasting can also be conditional. When a specific datum or KPI rises above or falls below a threshold, certain parties receive alerts, which they can use to trigger appropriate actions.

Executives

Executives typically need timely summarized information from an array of detailed reports. APOS Publisher for Cloud’s ability to consolidate multiple reports gives them the information they need. Widget-level broadcasting allows them to focus on what is important to them. Conditional broadcasting alerts them when an item needs their immediate attention.

Automotive – Simplified SAC Report Distribution
A major auto manufacturing company in India adopted SAP Analytics Cloud as their analytics platform to ensure their management team had the tools to fulfill the company’s objectives and vision. They use SAP Analytics Cloud to communicate KPIs to the management team, but had experienced challenges in communicating those KPIs in a timely and effective manner.

Customer Success – Automotive – Simplified SAC Report Distribution

Pulp, Paper & Fibre-Based Packaging
An Asia-based producer of market pulp, paper, and fibre-based packaging with subsidiaries in over a dozen countries needed advanced publishing capabilities to schedule, generate and distribute personalized, user-specific reports in SAP Analytics Cloud (SAC).
APOS Publisher for Cloud was proposed by a trusted APOS consulting and implementation partner. The partner undertook proof of concept with the customer with help from APOS Technical Support.

Customer Success – Advanced Broadcasting Capabilities

IT Strategists

During the course of digital transformations, system analysts frequently uncover holes in the proposed system architecture. One such hole has been created by the unavailability of BEx Broadcaster to fulfill business process workflows in SAP BW/4HANA. Here is how one APOS customer used APOS Publisher for Cloud to fill that hole.

Agricultural Manufacturer – BEx Broadcaster Replacement
A leading, highly diversified, agricultural sciences manufacturer has been using BEx Broadcaster with SAP BW to keep its large network of customers, partners and resellers informed. The company planned to move their SAP BW deployment to SAP BW/4HANA, and needed to replicate BEx broadcasting capabilities on the new platform.

After APOS provided proof of concept, this company selected APOS Publisher for Cloud to meet their business process workflow requirements and meet user expectations on their new SAP BW/4HANA platform.

Customer Success – Agricultural Manufacturer – BEx Broadcaster Replacement

Field Personnel

Field personnel such as remote worksite supervisors need timely information specific to their worksite. Instead of creating individual reports for each worksite, use APOS Publisher for Cloud’s filters and variables to personalize a single report for multiple worksites.

Hunt Oil Company – Peru LNG
Real-time reporting is essential to Hunt as they ensure efficient and safe production and transportation of their LNG product. APOS Publisher for Cloud delivers operational, resource, and quality reporting directly to worksites.

APOS Customer Success – Hunt Oil Company – Peru LNG

Precision Drilling

Precision Drilling is an international Oil and Gas drilling contractor focused on delivering maximum efficiency, helping its customers minimize risk, reduce well costs and generate returns on their investments. They provide safe, consistent, repeatable and reliable service with the full support of the entire Precision team.

APOS Publisher for Cloud delivers:

Automated distribution of SAC live reports to multiple field superintendents using email
Personalized report content for field superintendents based on SAC story filters
Scheduling
Access to SAC reports on mobile

Customer Success – Precision Drilling & APOS Publisher for Cloud

Suppliers & Customers

Organizations using BI and Analytics to manage business processes and workflows involving suppliers and customers may need to replicate critical report broadcasting functionality from legacy BI systems in order to integrate SAC to their existing business processes.

Multinational Manufacturer & Distributor
The highly security-conscious information technology division of a large multinational manufacturer and distributor based in Europe wanted to adopt SAP Analytics Cloud to replace their legacy BI solution. They needed to enhance SAC’s Publications capabilities to deliver vendor scorecards to their external stakeholders in a precise format with timely and secure delivery. Reports needed to be filtered on multiple dimensions to ensure partners received information specific to their supplied goods and service level agreements. The broadcasting solution needed to ensure vendors receive only the information to which they are entitled. Without these report broadcasting capabilities, SAP Analytics Cloud would not meet their requirements.

APOS Publisher for Cloud Use Case – Multinational Manufacturer & Distributor

Automotive Import, Distribution, Leasing
A major European company involved in automotive import, distribution, leasing and fleet management services needed timely distribution of SAP Analytics Cloud report content to key business stakeholders. Their information requirements included monthly distribution of reports to internal business users and externally to their partner network. The content of these reports must be filtered to ensure recipients receive only the data to which they are entitled, and that conditional business rules can govern aspects of how the distribution process is executed.

Additionally, this organization needed strong visibility into the distribution process in order to monitor its success and to ensure delivery.

Customer Success – Automotive Import, Distribution, Leasing, Fleet Management

Sales Teams

Sales teams thrive on current, timely and actionable information. Global corporations need to feed such information to geographically distributed teams in an orderly and timely manner.

Multinational Lighting Corporation
A Europe-based multinational lighting corporation who manufactures innovative electric lighting solutions needed a report broadcasting solution to burst SAP Analytics stories to executive and sales teams. These teams, made up of more than 2,000 SAP Analytics Cloud users across multiple, globally disparate data centers, required recipient-specific sales statistics dashboards to be delivered to team members on a daily basis.
Working with a European consulting partner, APOS deployed APOS Publisher for Cloud.

Customer Success – Personalized SAP Analytics Cloud Broadcasting

Store Managers

If a company has many retail outlets, they may have a need for timely, personalized sales reports. Timely report delivery ensures all store managers can be prepared for meetings and other business workflows. Personalized reports ensure that each store manager receives only the information that is relevant to them, and that the report author needs only one report instead of multiple reports.

Bristol (Euro Shoe Group)
Bristol, a European, Benelux -based retailer specializing in shoes, clothing and accessories, needed a timely means of distributing personalized sales reports in PDF format to store management on a weekly basis. The timing of report delivery was critical for Euro Shoe Group’s scheduled sales meetings. Personalization was also critical: each store needed information specific to its previous week’s performance.